FAQ

Returns

FrancessMichelleShop our main goal is customer service and satisfaction. So if for some reason you are not happy with your order, you can send it back for a refund or exchange as long as it is within 30 days of the ship date (returning package must be postmarked as so) and the merchandise has not been worn, washed, or altered in any way.

 

Exchange

We are  happy to exchange any merchandise that isn’t worn, washed, altered, or Final Sale for another size or even another item altogether, as long as it is within 30 days of the ship date (returning package must be postmarked as so). Customer is responsible for return shipping, but all exchange items will be sent back out with free shipping on us.

 

Shipping

At the moment we only ship to US Territories